Privacy Policy

BSF Directory ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have over your information when you visit www.bsfdirectory.com (the "Site") or interact with our services.

1. Who we are

BSF Directory operates a B2B online directory connecting producers, suppliers, buyers, and other participants in the global Black Soldier Fly industry.

For privacy-related enquiries, contact us at info@bsfdirectory.com.

2. Information we collect

2.1 Information you provide

• Account information: name, email address, and password when you register.
• Company profile information: details you choose to add when claiming or creating a listing, such as company name, website, country, description, products, services, certifications, images, and contact details.
• Subscription information: when subscribing to a paid plan, billing identifiers and subscription status. Payment details are processed by our payment provider; we do not store full card numbers.
• Communications: messages you send through inquiry forms, claim requests, edit suggestions, or by email.

2.2 Information collected automatically

• Usage information: pages visited, listings viewed, referring URLs, browser type, device type, language, and approximate location derived from your IP address.
• Cookies and similar technologies: see Section 9 below.

2.3 Information from public sources

To maintain a comprehensive industry directory, some company listings are created using publicly available business information. Authorised company representatives may claim, edit, or request removal of any listing at any time.

3. How we use your information

We use personal data to:

• Provide, maintain, and improve the Site and our services.
• Create and manage your account and company listing.
• Process subscriptions, send invoices, and manage billing.
• Send transactional emails (account confirmation, claim approval, subscription updates, payment receipts, password resets).
• Send service-related notifications and, with your consent, occasional updates or industry insights. You can unsubscribe at any time.
• Respond to your inquiries and support requests.
• Detect, prevent, and address fraud, abuse, or security issues.
• Comply with legal and regulatory obligations.

4. Legal bases for processing

Where applicable data protection law requires it, we rely on:

• Performance of a contract: to deliver the services you sign up for.
• Legitimate interest: to operate, secure, and improve the Site, respond to inquiries, and maintain publicly relevant business listings.
• Consent: for marketing communications and non-essential cookies. Consent can be withdrawn at any time.
• Legal obligation: where processing is required to comply with applicable law.

5. Sharing your information

We do not sell your personal data. We share information only when necessary, with the following categories of recipients:

• Service providers who help us operate the Site (such as hosting, infrastructure, email delivery, payments, and analytics), each bound by confidentiality and data protection obligations.
• Suppliers contacted through the Site: when you submit an inquiry through a paid supplier's lead form, your message and contact details are sent to that supplier so they can respond.
• Legal authorities where required to comply with valid legal requests or to protect our rights and users.

6. International transfers

Some of our service providers may process data outside your country of residence. Where this happens, we put appropriate safeguards in place in accordance with applicable data protection laws.

7. Data retention

We retain personal data for as long as necessary to provide our services and comply with our legal obligations. Specifically:

• Account information: while your account is active and for a reasonable period thereafter.
• Company listings: while published, until removed by an authorised representative or by us.
• Billing records: as required by tax and accounting laws.
• Communications: for a reasonable period to support customer service and audit needs.

8. Your rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data.
• Restrict or object to certain processing activities.
• Receive your data in a portable, machine-readable format.
• Withdraw consent at any time, where processing is based on consent.
• Lodge a complaint with the competent data protection authority.

To exercise any of these rights, email info@bsfdirectory.com. We will respond within the time frame required by applicable law.

9. Cookies

We use cookies and similar technologies to operate the Site, remember your preferences, analyse traffic, and (with your consent) personalise content. You can control your cookie preferences at any time through the consent banner.

Cookie categories:

• Strictly necessary: required for authentication, session, and security. Cannot be disabled.
• Functional: remember language and interface preferences.
• Analytics: aggregate usage statistics that help us improve the Site.
• Marketing: only set with your explicit consent.

10. Security

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or alteration. No system is perfectly secure, but we work continuously to reduce risk.

11. Children

The Site is intended for business users and is not directed at individuals under 16. We do not knowingly collect personal data from minors.

12. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated by email or through a notice on the Site.

13. Contact

For any questions about this Privacy Policy or how your data is handled:

BSF Directory
Email: info@bsfdirectory.com